Ordering & Shipping
We accept payments on our site via Credit Card or PayPal. We ship worldwide from Cardiff, UK.
We aim and to get orders dispatched within 3-5 working days, and most of the time its a lot sooner than this. We always send an email update the day we send it out letting you know when your order is on its way!
All pre-orders ship within 2-3 weeks if you order other items at the same time and want them sent sooner give us a shout and we can send them out.
All orders are sent out via Royal Mail.
Refunds and Exchanges
We accept returns & exchanges on our items as long as they are returned in resellable condition and the returns is made within 28 days weeks of receiving your items.
If for any reason you are looking to return or exchange any of our products please contact us via email firstname.lastname@example.org
Since we are a tiny independent family business all postage for returns, exchanges and refunds are at the cost of the buyer.
Please be aware any refunds given may not include the donation per product given to the UK Sepsis Trust.